Privacy Policy.

Introduction

At Trifta the privacy of our Data Subjects’ Personal Data is of utmost importance to us. In line with our resolution, we have developed this Privacy Policy to explain your privacy rights regarding our collection, use, sharing and protection of your Personal Data when you visit our website, premises or use our digital platforms.

This terms and policy between Trifta and you constitutes our commitment to you and yours to us on all our platforms. It is designed to provide information regarding our privacy practices and help you understand how we handle your data; as well as the terms that govern your engagement with us.

User guidelines (rules, restrictions, requirements)

Who Can Use Trifta.

We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to use our services.

You must be at least 18 years old.

You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related Services if you are on an applicable denied party listing.

We must not have previously disabled your account for violation of law or any of our policies.

You must not be a convicted offender under any financial law or regulation.

Copyright and intellectual property

Trifta, owns and has copyright in all work, software, systems, solutions, drawings, designs, specifications, electronic data and documents produced by Trifta in connection with the Products and Services provided pursuant to this contract and the client may use the Products and Services only if paid for in full and for the purpose for which they were intended and supplied by Trifta. If the Customer is a company or trust, the director(s) or trustee(s) and guarantor(s) signing this contract, in consideration for Trifta agreeing to supply Services and grant credit to the Customer at their request, also sign this contract in their personal capacity and jointly and severally personally undertake as principal debtors to Trifta the payment of any and all monies now or hereafter owed by the Customer to Trifta and indemnify Trifta against non-payment by the Customer – not just the initial credit limit but all increases granted thereafter to the Customer – which shall be deemed to be with my/our full consent. Any personal liability of a signatory hereto shall not exclude the Customer in any way whatsoever from the liabilities and obligations contained in this contract.

The signatories shall be jointly and severally liable under all the terms and conditions of this contract and for payment of all sums due hereunder. Voidable Preference Claims by Liquidators: In the event of Trifta being called upon and forced to make any payment to liquidator(s) under voidable preference transactions (insolvent transactions), the Personal Guarantee will cover any such payment including all legal costs to defend the same – as a new additional claim against guarantor(s) even if they had previously made payments / settlements to pay off Trifta dues, separately for voidable preference payment / expenses.

Warranty disclaimer

The licensed system and all related services are made available to you on an “as is”, “as available” basis. Unless a specific warranty is expressly given in this document, no warranty of any nature, express or implied, is made in this schedule c, including, without limitation, any warranty as to the availability, condition, merchantability, non-infringement, design, operation or fitness for or satisfaction in regards to a particular purpose.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Trifta be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) however caused and on any legal or equitable theory of liability, and whether or not for breach of contract, negligence or otherwise, even if Trifta has been advised of the possibility of such damages. These limitations will apply notwithstanding any breach of condition(s) or fundamental term(s) or for a fundamental breach(s). In any case, Trifta’s entire liability under any provision of this agreement shall be limited to the amount received by Trifta from you for the software and logs pursuant to this agreement provided. This limitation of liability is cumulative with all such party’s expenditures being aggregated to determine satisfaction of the limit.

Termination of accounts/service

Trifta may terminate your account or any services to your account(s) at any time without notice if:

there has been a forgery or fraud reported or committed involving your account;
there is a dispute as to the ownership of the funds in the account;
if there has been any misrepresentation or any other abuse of any of your accounts; or
Trifta reasonably deems it necessary to prevent a loss to the Trifta.

If we are required by law to give you a reason for adverse action for credit denied, we will do so. You may terminate any single party account or service at any time by notifying Trifta in writing.

When you register to use the services offered on our digital platform, we will collect Personal Data that is necessary to on-board you such as your name, email address, mobile phone number, Bank Verification Number (BVN), and Business Registration details. We may require you to provide additional personal details as you use our services.

What Personal Data do we collect?

We collect Personal Data about you when you use the services offered on our website and digital platform, including the following:

Transaction information

When you use our digital platform to send and receive money, deposit & withdraw cash, we collect information about the transaction, as well as other information associated with the transaction such as amount sent or received, including information about your device and geolocation.

Information from other sources

We may collect information from other sources, such as our social media platforms when you reach out to us to lodge a complaint about our services. However, we will only ask for information required to help us be of service to you.

We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey.

How Do We Retain Personal Data?

We retain Personal Data in an identifiable format for at least seven (7) for our business purposes and to fulfil our legal or regulatory obligations. We may retain Personal Data for longer periods if it is in our legitimate business interests and required to comply with applicable laws. We will continue to use and disclose such Personal Data in accordance with this Privacy Policy.

What do we do with your Personal Data?

We collect your personal data to provide you with an efficient and secure customer experience.

We may share your Personal Data or other information about you with others for the following reasons:

With other financial institutions

We may share Personal Data with other financial institutions that we have partnered with to only offer Trifta-related services, unless you have given consent for other uses. We may also share Personal Data to process transactions and keep your financial information up to date.

With other third parties for our business purposes or as permitted or required by law:

We may share information about you with other parties for Trifta’s business purposes or as permitted or required by law, including:

If we need to do so to comply with a law, legal process or regulations:

To law enforcement authorities or other government officials, or other third parties pursuant to a court order or other legal process or requirement applicable to Trifta orTrifta’s corporate family;

If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity

To protect the vital interests of a person;

With credit agencies and data processors for credit reference checks and anti-fraud and compliance purposes;

To investigate violations of or enforce a user agreement or other legal terms applicable to any service;
To protect our property, services and legal rights;
To facilitate a purchase or sale of all or part of Trifta’s business;
To companies that we plan to merge with or be acquired by; and
To support our audit, compliance, and corporate governance functions.
To investigate violations of or enforce a user agreement or other legal terms applicable to any service;
To protect our property, services and legal rights;
To facilitate a purchase or sale of all or part of Trifta’s business;
To companies that we plan to merge with or be acquired by; and
To support our audit, compliance, and corporate governance func

With your consent: We also will share your Personal Data and other information with your consent or direction.

How Do We Protect Your Personal Data?

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption, and quality control as well as information access authorisation controls. While we are dedicated to securing our systems and services, you are responsible for securing and maintaining the privacy of your password(s) and account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.

We will inform you of any breaches which may affect your Personal Data.

Remedies for Violation and Timeframe for Remedy

In the event of violation of this policy, our Data Protection Officer shall within 7 days redress the violation. Where the violation pertains to the disclosure of your Personal Data without your consent, such information shall be retracted immediately, and confirmation of the retraction sent to you within 48 hours of the redress.

Right to make changes to the agreement

Trifta hereby reserves the right to amend the clauses contained herein without Participant’s consent to the extent necessary or desirable to comply with the requirements of any law or regulation, notices and other guidance of general application issued thereunder.

This document is reviewed periodically and when there is any substantial change to business or regulatory requirements. At the minimum, we shall review this annually and communicate via our communication channels such as Website, Social Media Accounts etc.

Governing Law

This terms and policy is made according to the Nigeria Data Protection Regulation (2019) or any other relevant Nigerian laws, regulations or international conventions applicable to Nigeria.

Contact Us

If you have any general questions or concerns about this Privacy Policy or the way in which we handle your Personal Data, kindly contact us via the details below:

You accept the content of this document when you give consent upon access to our platforms, use the services offered on our website and digital platforms.

Declaration

I have read all the terms and conditions within this Notice and hereby agree to use my personal data for above mentioned purposes.